Shipping & Returns

Shipping 

Our preferred carrier is UPS.  For single items you may choose priority mail.

Shipping options:   Standard UPS Ground;  UPS 2nd day;  UPS next day

Orders will ship within 3-5 business days

 

Return Policy

We want you to be satisfied with your purchases at Michael's Gems and Glass.  If for any reason you are not satisfied you may return the merchandise within 30 days of the order ship date.  The item must be returned in its original condition.

  • Pack item carefully and send to:Michael's Gems and Glass, 1400 Captains' Circle, Kill Devil Hills, NC 27948  Attn: returns
  • Once we receive your return we will credit your account and send you an e-mail confirming the everything has been taken care of.